CORPORATE REGISTRAR PROGRAM
RegistrarBRAND, LLC, RegistrarGUARD, LLC, RegistrarSECURE, LLC and RegistrarTRUST, LLC are ICANN-accredited registrars formed in Delaware, and are wholly-owned subsidiaries of Focus IP, Inc.
609 West Main Street, Suite 202
Boise, Idaho 83702 USA
Registrar Abuse Contact
Ph: 1-855-693-3839 Email: email@example.com
Proxy Service Provider PriProx Service Inc. PO Box 6896 Boise, ID 83707 USA Ph: 1-855-693-3839 Email: firstname.lastname@example.org
Customer Support Policy
AppDetex is committed to providing our clients with an exceptional level of service. For inquiries regarding the company, please contact us at email@example.com.
For general customer support, please contact your Relationship Manager or email your inquiry or escalation to firstname.lastname@example.org.
Customer support is provided Monday through Friday, 8AM to 5PM Mountain Standard Time, with 24/7 after hours support available at 1-855-693-3839.
Abuse Complaint Procedure
If you suspect that a domain name registered through AppDetex is being used not in accordance with our Domain Name Registration Service agreement, and/or you are from law enforcement, consumer protection, governmental agency and/or authority please report it to us via email: email@example.com.
Emails should, at a minimum, contain a description of the domain name abuse, domain name in question as well as complainant’s contact information. We will review all well-founded reports within 24 hours and respond immediately.
Please include the following:
- Domain name in question
- Description of the domain name abuse
- Your contact information
- Identify if you are part of law enforcement
All emails are answered based upon request and/or issue raised in the inquiry. We will provide a response within 24 hours for all well-founded reports of illegal activity submitted by authorized authorities; all necessary action(s) will be taken immediately. Each inquiry is assigned a ticket number for internal purposes. Depending on the nature of the request, we reserve the right to forward your inquiry to the domain name holder and/or relevant law enforcement authorities. All well-founded reports are tracked and saved for 2 years.