Appdetex Secures $10 Million in Series B Funding to Fuel Growth

Appdetex Secures $10 Million in Series B Funding to Fuel Growth

BOISE, ID (BUSINESS WIRE)March 20, 2019 – Appdetex, the global digital risk protection leader in combating misuse of intellectual property, brand infringement, fraud, and piracy, today announced it has raised $10 million in Series B equity financing to expand national sales and marketing efforts and invest in product development. The round is led by First Analysis, a leading venture capital firm investing in established rapid-growth companies, with existing investors including EPIC Ventures and Origin Ventures also participating in the round. The Series B funding rounds out $17.5M in total funding to date.

“Digital brand infringement is at an all-time high, and current market solutions are insufficient in fighting bad actors across a brand’s entire digital footprint. The market is poised for the differentiated digital risk protection product that Appdetex offers,” said Howard Smith, Managing Director, First Analysis, and new Appdetex Board Member. “We’re thrilled to partner with a management team known for its history of innovation in this industry and look forward to their continued leadership and growth.”

The Boise-based company was founded in 2012 by digital risk protection pioneers Faisal Shah and Chris Bura. Appdetex provides technology solutions and services to global corporations experiencing reputation and revenue loss from brand infringements outside the firewall via mobile or online activity. This expanding scope of a brand’s online presence across multiple platforms increases the complexity and urgency around protecting against counterfeiting, piracy, phishing, cybersquatting, and unauthorized use of trademarks. Appdetex supplies a unique solution that combines domain monitoring and protection with digital risk protection across multiple channels.

“Our goal is to be the all-in-one solution protecting all brands, anywhere that they live online – both through constant monitoring and discovery, and swift and effective enforcement,” said Faisal Shah, CEO of Appdetex. “This new investment enables Appdetex to continue to develop its team and industry-leading products necessary to defend brands across the globe against dilution of their intellectual property through nefarious means.”

For more information on Appdetex’s mission and products, visit www.appdetex.com.

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About Appdetex

Appdetex is in the business of solving business problems related to digital risks. With deep roots in intellectual property law, and applying technical innovation to securing brands, Appdetex is dedicated to brand protection professionals’ success and is trusted by some of the world’s largest brands, including consumer goods, gaming platforms, media, entertainment, and financial services companies. Disrupting highly-organized, automated, and widespread systems of abuse requires technology and expertise. Appdetex has extensive experience in crafting efficient enforcement strategies at scale, from traditional takedown notices to deactivating bad actors’ networks at their source. As a result, Appdetex provides comprehensive brand protection that mitigates a broad spectrum of abuse – swiftly.

About First Analysis

First Analysis is a leading venture capital investor, having invested more than $780 million over four decades. With our integrative research process, we aim to invest in the best, established rapid-growth companies in the targeted sectors where we are acknowledged experts and where our success benefits not only our investors, but also our broader society and environment. The integrative research process combines 1) dynamic investment research on thousands of publicly traded and privately held companies with 2) thousands of relationships among executives, investors, and other key participants in our focus areas, yielding a deep, comprehensive understanding of each sector’s near-term and long-term potential. We help companies become profitable leaders in large markets, funding growth plans, working closely with management in areas including strategy, recruitment, sales and marketing, and corporate development, and typically investing $3-10 million as lead investor or as a syndicate partner who brings valuable perspective.

Media Contacts

Appdetex
Frederick Felman
Chief Marketing Officer
press@appdetex.com
tel:+1(855)693-3839 ext. 3

Dotted Line Communications
Fehmida Bholat
fehmida@dottedlinecommunications.com
(201) 440-2564

Customer Relationship Manager

Customer Relationship Manager

The Customer Relationship Manager is responsible for the overall customer experience (B2B), manages the customer’s domain portfolio, and is a domain industry expert. This role works closely with internal teams in a collaborative nature to brainstorm solutions to the dynamic opportunities faced by the customer.

Duties and Responsibilities

  • Build and develop customer relationships by possessing excellent interpersonal skills, and capable of being an advocate for our customer with internal development teams.
  • Prepare written communication, reports and other materials to correspond and present to customers and internal team members.
  • Maintain excellent relationships with our customers, internal teams, vendors and our customer domain portfolios for
  • Fortune 500 and Fortune 50 companies.
  • Provide product feedback and work with Product Management to define and track product requirements.
  • Work independently with customers and internal teams to understand requirements, and develop both high-level and detailed project plans which will be used to guide the projects to successful outcomes with minimal supervision.
  • Write and collaborate on Policy and Procedures.

Requirements

  • 5+ years of extensive work experience in a customer relationship focused (B2B) role
  • Bachelor’s Degree or equivalent experience.
  • Proactive team player with ability to take initiative in learning and working with internal teams in a collaborative manner in solving problems.
  • Ability to work in a time-sensitive environment, be flexible, take ownership and provide end to end resolutions.
  • Possess self-awareness and an ability to be self-critical and self-correcting.
  • Possess the following skills: excellent verbal and written communication, time management, attention to detail, organization, prioritization, consultative, and analytical.
  • Ability to translate technical processes into easily understood information to internal and external customers and stakeholders.
  • Work with a global customer base, which will require schedule flexibility to adhere to different time zones.
  • Intermediate to Expert knowledge of technology, SaaS system, and MS Office Products.

Desired Skills and Experience

  • Customer onboarding or training experience.
  • NS or Domain Name management experience.
  • Customer Renewals.
  • Registry Accreditation or Domain Management experience.
  • Compliance experience.

Join Our Team

We strive for a professional yet fun and casual atmosphere. We believe a company is either moving forward or moving backward – there’s no middle ground and, of course, we aim to continually move forward. We not only desire to exceed our customers’ expectations, but we also want to consistently impress them with the level of receptiveness, care, and dedication to help them solve problems. At the end of the day, we want our customer contacts to become the heroes in their own organizations.

Inclusion and diversity are important to us. Appdetex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Interested?

Please send a resume and cover letter to hire@appdetex.com.

HIRE ME!