Solutions Engineer

Solutions Engineer

The Solutions Engineer plays a critical role in our Sales team, supporting the pre-sales process. Working alongside the Sales and Product Teams, the Solutions Engineer identifies the business problem(s) and client need(s) and generates the information to address those needs.

Duties/Responsibilities

  • Provide demo guidance and support during pre-sales discussions with current and prospective customers and partners.
  • Provide RFP responses, presentations, scopes of work, and technical recommendations.
  • Stay up to date on emerging technologies and products, including participation in industry events as appropriate.
  • Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts and understand current deal statuses and next steps.
  • Leverage technical knowledge to overcome customer barriers and concerns.
  • Influence product direction with your unique understanding of customer needs.
  • Prepare required project documentation (scope of work, assumptions, etc.).
  • Collaborate with support to accelerate product improvement.
  • Work with Channel Manager on any demos, dashboards, account creation/population for opportunities in EMEA and possibly Asia.
  • Sales demos and client contact may occur during off hours (for opportunities in Europe or Asia).

Preferred Experience

  • 2+ years of experience in a customer facing role.
  • 1+ years of experience in online brand abuse identification or equivalent.
  • 1+ years experience in delivering a white glove customer experience.
  • Proficiency in using MS Office Suite and Windows-based computer applications.
  • Excellent written, verbal, presentation, and creativity skills are required.
  • Excellent account management, follow-through, and attention to detail.
  • Ability to creatively explain and present complex concepts in an easy to understand manner.

Desired Skills

  • Multilingual (additional languages desired – Mandarin, Cantonese, Japanese, German, and/or Italian).
  • Entrepreneurial and positive attitude with a strong desire to learn.

Join Our Team

We strive for a professional yet fun and casual atmosphere. We believe a company is either moving forward or moving backward – there’s no middle ground and, of course, we aim to continually move forward. We not only desire to exceed our customers’ expectations, but we also want to consistently impress them with the level of receptiveness, care, and dedication to help them solve problems. At the end of the day, we want our customer contacts to become the heroes in their own organizations.

Inclusion and Diversity are important to us. Appdetex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Interested?

Please send a resume and cover letter to hire@appdetex.com.

HIRE ME!

Featured Event

Featured Event

World Trademark Review

3-10 December | Event

World Trademark Review Road Show: The Future of Trademark Management and Brand Protection

Appdetex is excited to announce we will be attending the 2021 World Trademark Review Road Show. This multi-city in-person event will feature discussions centered on the challenges facing brand leaders today and peer into the future of trademarks.

  • 6 December: San Francisco
  • 8 December: Chicago
  • 10 December: New York

For more information about the event including venue, agenda and registration information, please visit the event’s website.

Register now



6 Dec: San Francisco
8 Dec: Chicago
10 Dec: New York

WTR: The Future of Trademark Management and Brand Protection

The Appdetex team will be joining panel discussions in each city. Make sure you schedule time to attend these thought-provoking sessions

Join your colleagues and peers at this can’t miss event and gain new insights into making your brand more resilient.

Improving for tomorrow: what the future trademark function will look like

In the shadow of Covid-19, budgets and resources allocated to legal teams are more limited than ever and working practices have been upended. Many of these changes will be permanent, meaning that trademark leaders need to embrace and prepare for the new reality. However, there is opportunity amidst the upheaval.

In this panel you will hear industry experts discuss:

  • Tips and tricks for handling your budget post-pandemic.
  • The role of tomorrow’s trademark team and how to prepare for it today.
  • Career and skillset development: future-proofing the brand function.

Future-proofing your online brand protection strategy: new approaches to an old problem

The fragmented platform landscape poses a range of challenges for brand experts, particularly when bad actors utilize multiple platforms. However, early registration, platform engagement, nuanced monitoring, and cutting-edge enforcement tactics can go a long way to easing the headache.

In this panel you will hear industry experts discuss:

  • New approaches to online brand enforcement: from policing to prevention.
  • The brand perspective on the Amazon brand registry, Alibaba’s Anti-counterfeiting Alliance, and other offerings.
  • Friend or foe? Managing the relationship with e-commerce and social media platforms.

Register now


Can’t make it to the event?

We look forward to connecting with you in person at this valuable networking opportunity.

If you can’t make it in person, however, we’d still love to connect.

To learn more about the services we provide and how we can help you protect your brand online and make it more resilient, click here.

Request a demo

UI/UX Designer

Senior UI/UX Designer

Appdetex is looking for an experienced Senior UI/UX Designer. The ideal candidate thrives at taking complex workflows and creating simple, yet powerful, interfaces. The ideal candidate is proficient at creating consistent experiences and styles across several different products within a suite of enterprise solutions. She/He enjoys working with unknowns and thrives at finding optimal ways to leverage existing assets to solve customer pain and/or open doors for new opportunities. The ideal candidate is a self-starter who can take design ownership of a complex enterprise solution.

Roles and Responsibilities

  • Approach design with a “test first” strategy.
  • Define and execute strategic design initiatives that support broad company goals.
  • Partner with Product Management and Development to find optimal solutions.
  • Define high/low fidelity user interfaces.
  • Define optimal user experience to achieve the most simplistic way to accomplish any given task.
  • Define and maintain global style guides.

Requirements

  • 5+ year experience in Enterprise software UI/UX.
  • Expert at building rapid wireframes for testing/prototyping.
  • Expert at building high fidelity “red line” assets for final implementation.
  • Solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing and rapid prototyping.
  • Solid understanding of modern web browsers and the inherent limitations and capabilities.
  • Solid understanding of HTML/CSS and the inherent limitations and capabilities.

Join Our Team

We strive for a professional yet fun and casual atmosphere. We believe a company is either moving forward or moving backward – there’s no middle ground and, of course, we aim to continually move forward. We not only desire to exceed our customers’ expectations, but we also want to consistently impress them with the level of receptiveness, care, and dedication to help them solve problems. At the end of the day, we want our customer contacts to become the heroes in their own organizations.

Inclusion and Diversity are important to us. Appdetex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Interested?

Please send a resume and cover letter to hire@appdetex.com.

HIRE ME!

Software Engineer

Software Engineer

Appdetex is seeking an experienced Software Engineer to join our passionate group of smart creatives. They will play an intricate role in driving the growth of our rapidly expanding and industry disrupting brand protection technologies. The ideal candidate thrives on solving difficult challenges that have high impact. They have a deeply rooted passion for technology and seeing their products WOW the customer.

Responsibilities

  • Design and implement software that meets the delicate balance between time to market and perfection.
  • Partner with the Product Owner – learn quickly and adapt to market conditions and customer opportunities.
  • Collaborate like a boss. Win as a team.
  • Build and care for your products. Complete ownership.

Required Skills

  • Expert software development using Java, Kotlin or equivalent.
  • Expert with relational and non relational DBs – preferrably of the open source variety.
  • Expert working with big data processing platforms such as Hadoop or equivalent.
  • Expert building for AWS with services such as Elasticsearch, EMR, RDS and Snowflake.
  • Experienced with Git, Maven, Jenkins or the equivalents.
  • Solid development fundamentals such as OO, Patterns, Unit Testing and Code Reviews.

Desired Skills

  • Proficient building fast and resilient RESTful services.
  • Proficient with analytical platforms such as Looker.
  • Proficient at building for AWS with services such as EC2, Docker, ECS.
  • Proficient at building containerized solutions setup for CI/CD, blue/green and auto scaling.
  • Experience monitoring with services such as DataDog, Zabbix or equivalents.
  • Strong understanding of front end development using HTML, CSS and JavaScript.

Join Our Team

We strive for a professional yet fun and casual atmosphere. We believe a company is either moving forward or moving backward – there’s no middle ground and, of course, we aim to continually move forward. We not only desire to exceed our customers’ expectations, but we also want to consistently impress them with the level of receptiveness, care, and dedication to help them solve problems. At the end of the day, we want our customer contacts to become the heroes in their own organizations.

Inclusion and Diversity are important to us. Appdetex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Interested?

Please send a resume and cover letter to hire@appdetex.com.

HIRE ME!

Business Analyst

Business Analyst

The Business Analyst is an important resource for our clients. Your responsibilities include understanding the unique landscape of brand challenges for each client, leveraging technology to provide an overview of the scope of issues, and through keen awareness of each client’s needs, distilling the information into targeted data, prioritized actionable objectives, and reports.

Roles and Responsibilities

  • Configure Appdetex system discovery based on client brand(s), priorities and business problems.
  • Monitor, evaluate and classify search results based on client parameters.
  • Conduct investigations (as needed).
  • Generate weekly, monthly and custom ad-hoc reports.
  • Attend and participate in client meetings.
  • Provide product feedback to improve internal and external tools.
  • Collaborate with internal and external client team members.
  • Conduct takedown and enforcement work (depends on client).

Requirements

  • Great communication skills, able to articulate concepts and processes well.
  • Demonstrated technological proficiency.
  • Friendly demeanor.
  • Critical thinking / problem solving skills.
  • Team player & able to work independently.
  • A self motivated driver (unafraid to roll up their sleeves and get to work).
  • Detail oriented.
  • Very comfortable leveraging different technology applications and getting up to speed quickly.

Desired skills

  • 4 year college degree.
  • Brand protection experience.
  • Previous training experience.
  • Fluency in a foreign language.

Other

Not sure if you meet all these requirements? Maybe you’re only half way there? Please apply anyway! At Appdetex we truly want those with a passion and ambition to learn and improve, and if you have what it takes, we want to hear from you!

Join Our Team

We strive for a professional yet fun and casual atmosphere. We believe a company is either moving forward or moving backward – there’s no middle ground and, of course, we aim to continually move forward. We not only desire to exceed our customers’ expectations, but we also want to consistently impress them with the level of receptiveness, care, and dedication to help them solve problems. At the end of the day, we want our customer contacts to become the heroes in their own organizations.

Inclusion and Diversity are important to us. Appdetex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Interested?

Please send a resume and cover letter to hire@appdetex.com.

HIRE ME!

Human Resources Director

Human Resources Director

The HR Director leads and delivers human resource practices and services across Appdetex, working closely with the management team to further grow and enhance our employee-oriented, high-performance culture.

In this role, the HR Director sets, enforces and evaluates human resource policies and processes, spanning organizational leadership and development, talent recruitment and retention, workforce planning, employee recognition and performance management, while exhibiting and maintaining the highest standards of trust and confidence of the management team, employees and employee information.

Duties and Responsibilities

  • Collaborates with executive leadership to define the organization’s long-term mission and goals; identifies ways to support this mission through talent management.
  • Identifies key performance indicators for the organization’s human resource and talent management functions; assesses the organization’s success and marketcompetitiveness based on these metrics.
  • Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs.
  • Manages HR vendors including benefit providers, software, etc.
  • Provides guidance and leadership to the company on human resource matters; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues.
  • Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
  • Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management.
  • Drafts and implements the organization’s staffing budget, and the budget for the human resource department.

Requirements

  • Strong verbal and written communication skills.
  • Excellent interpersonal, coaching and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Strong leadership skills.
  • Thorough knowledge of employment law, compensation, organizational planning and development, training and development, and employee relations.
  • Experience with recruiting and sourcing talent.
  • Evidence of the practice of a high level of confidentiality.
  • Experience in the administration of benefits and compensation programs and other Human Resources programs.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience

  • Bachelor’s degree in Human Resources, Business Administration, Organization
  • Development or related field required; Master’s or law degree.
  • 5+ years of human resource management experience required, with strategic, talent management, and/or business development experience.

Desired Skills

  • Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement.
  • Possess ongoing affiliations with leaders in successful companies and organizations that practice effective Human Resources Management.
  • SHRM-CP or SHRM-SCP.
  • Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations.
  • Knowledge of and experience with varied human resource information systems (HRIS).

Join Our Team

We strive for a professional yet fun and casual atmosphere. We believe a company is either moving forward or moving backward – there’s no middle ground and, of course, we aim to continually move forward. We not only desire to exceed our customers’ expectations, but we also want to consistently impress them with the level of receptiveness, care, and dedication to help them solve problems. At the end of the day, we want our customer contacts to become the heroes in their own organizations.

Inclusion and diversity are important to us. Appdetex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Interested?

Please send a resume and cover letter to hire@appdetex.com.

HIRE ME!

 

LexisNexis And Appdetex Form Alliance to Protect Global Brands in Europe

LexisNexis And Appdetex Form Alliance To Protect Global Brands In Europe From Brand Abuse In Digital Channels

Analysis shows that abuse by systemic networks has accelerated during the COVID-19 pandemic and now accounts for 25% of confirmed cases

LONDON & NEW YORKMarch 24, 2021LexisNexis Legal & Professional, a leading global provider of legal, regulatory, business information and analytics, and Appdetex, a global brand protection leader and expert in online detection, assessment, and enforcement of online infringement, today announced a strategic alliance to bring Appdetex digital brand protection solutions to global brands in Europe and the Middle East. The alliance combines the strong global presence of LexisNexis® with best-in-class solutions from Appdetex that automate finding and removing malicious online brand impersonators swiftly to minimize financial and reputation damage.

“With the accelerated adoption of digital channels during the COVID-19 pandemic, brand abuse has become systemic,” said Faisal Shah, CEO of Appdetex. “Coordinated networks and individual bad actors have stepped up creating fake websites, mobile apps, ads, and social profiles to prey upon internet and mobile users and interrupt interactions between customers and the brands they trust. Our alliance with LexisNexis, a global intellectual property protection leader, will enable us to expand into new geographies more quickly than we could on our own.”

A recent Appdetex analysis of more than 100,000 online infringement and other abuse cases over a one-year period found that 25% of brand abuse is part of a systemic brand abuse network. The analysis also showed that in just six months unabated abuse network connections increased by 30% while the number of abuse network nodes grew by nearly 10x.

“Aggressive attacks on our customers’ brands in digital channels generate additional cost of doing business from lost sales and potential legal liabilities,” said Joe Froehlich, Managing Director, LexisNexis Intellectual Property solutions. “Four of the world’s five most valuable brands rely on Appdetex for digital brand protection. The alliance with Appdetex will enable LexisNexis to provide global brands with another layer of protection for their intellectual property by mitigating digital risks.”

Through the alliance, LexisNexis will expand its Intellectual Property portfolio in Europe and the Middle East with the addition of Brand Protection powered by Appdetex.

To learn more about the alliance, please visit: https://www.lexisnexisip.com/brandprotection.

For more information on Appdetex’s mission and products, visit www.appdetex.com.

###

About LexisNexis Legal & Professional

LexisNexis® Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 160 countries with 10,400 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About LexisNexis® Intellectual Property

LexisNexis Intellectual Property brings clarity to innovation for businesses worldwide. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations and ultimately achieve a competitive advantage for their business. Our suite of workflow and analytics solutions (LexisNexis® IP Data Direct, LexisNexis PatentAdvisor®, LexisNexis PatentOptimizer®, LexisNexis® PatentSight® and LexisNexis TotalPatent One®) enables companies to be more efficient and effective at bringing meaningful innovations to our world. We are proud to directly support and serve these innovators in their endeavors to better humankind.

About Appdetex

Appdetex is in the business of solving business problems related to digital risks. With deep roots in intellectual property law, and applying technical innovation to securing brands, Appdetex is dedicated to brand protection professionals’ success and is trusted by some of the world’s largest brands, including consumer goods, gaming platforms, media, entertainment, and financial services companies. Disrupting highly organized, automated, and widespread systems of abuse requires technology and expertise. Appdetex has extensive experience in crafting efficient enforcement strategies at scale, from traditional takedown notices to deactivating bad actors’ networks at their source. As a result, Appdetex provides comprehensive brand protection that mitigates a broad spectrum of abuse – swiftly.

Media Contacts

LexisNexis
Jessica Morel
CMO, LexisNexis Intellectual Property
j.morel@lexisnexis.com
+1 267-965-1334

Appdetex
Frederick Felman
Chief Marketing Officer
press@appdetex.com
+1 855-693-3839 ext. 3

Appdetex Accelerates Growth With Financing Led By Baird Capital

Appdetex Accelerates Growth With $12.2 Million Financing Led By Baird Capital

Investment, Expertise, Patent Pending Technology, and Global Reliance on Digital to Propel Appdetex’s Expansion

BOISE/CHICAGOJanuary 28, 2021 – Appdetex, a global brand protection leader and expert in online detection, assessment, and enforcement of online infringements, today announced that Baird Capital has led a $12.2 million Series C financing to fuel the company’s growth, team, and market opportunity. Appdetex’s existing investors, including First Analysis, Origin Ventures, and EPIC Ventures, also participated in the financing.

Four of the top five World’s Most Valuable Brands, along with hundreds of other brands, depend on Appdetex’s brand protection technology and expertise to defend their customer relationships, revenue, and reputation. With this additional investment, Appdetex will enhance its patented technologies and grow its sales and service teams to service its fast-growing customer base and a burgeoning list of partners.

“Malicious actors hawking fake sites, apps, ads, or with insidious purposes prey on internet users and try to insert themselves in between customers and the brands they trust,” said Appdetex CEO, Faisal Shah. “For the valuable brands we protect, Appdetex mitigates digital channel risks on the internet, across advertising, social media, mobile app and eCommerce marketplaces as well as within other emerging digital channels. With this additional financing, we look forward to continuing to invest in our advanced technology and analytics platform to deliver innovative, multi-channel brand protection solutions for our customers.”

“Amidst the COVID-19 pandemic, adoption of digital technologies and services has accelerated, with most consumers and businesses now relying heavily on digital channels for work, school, entertainment, shopping, communication and almost every aspect of their lives,” emphasized Jim Pavlik, Partner with Baird Capital and newly appointed Appdetex board member. “Seeing an opportunity to profit on that reliance, malicious actors have increasingly attacked brands and their customer relationships in those same channels. With the cost of this ill-intended activity damaging so many companies, we are excited to partner with the Appdetex team and support their efforts in defending brands and ensuring customer trust in the digital buyer journey.”

For more information on Appdetex’s mission and products, visit www.appdetex.com. For more information on Baird Capital’s venture team and investment strategy, visit www.BairdCapital.com.

###

About Appdetex

Appdetex is in the business of solving business problems related to digital risks. With deep roots in intellectual property law, and applying technical innovation to securing brands, Appdetex is dedicated to brand protection professionals’ success and is trusted by some of the world’s largest brands, including consumer goods, gaming platforms, media, entertainment, and financial services companies. Disrupting highly-organized, automated, and widespread systems of abuse requires technology and expertise. Appdetex has extensive experience in crafting efficient enforcement strategies at scale, from traditional takedown notices to deactivating bad actors’ networks at their source. As a result, Appdetex provides comprehensive brand protection that mitigates a broad spectrum of abuse – swiftly. Visit www.appdetex.com for more information.

About Baird Capital

Baird Capital makes venture capital, growth equity and private equity investments in strategically targeted sectors around the world. Having invested in more than 320 companies over its history, Baird Capital partners with entrepreneurs and, leveraging its executive networks, strives to build exceptional companies. Baird Capital provides operational support to its portfolio companies through teams on the ground in the United States, Europe and Asia, a proactive portfolio operations team and a deep network of relationships, which together strive to deliver enhanced shareholder value. Baird Capital is the direct private investment arm of Robert W. Baird & Co. For more information, please visit BairdCapital.com.

Media Contacts

Appdetex
Frederick Felman
Chief Marketing Officer
press@appdetex.com
tel:+1(855)693-3839 ext. 3

Baird Capital
Rachel Kern
Baird Public Relations
rkern@rwbaird.com
414.298.5101

Systems Engineer – Internal

Systems Engineer – Internal

The Systems Engineer – Internal at a high-level, ensures that the IT infrastructure is in place to meet company needs and is responsible for testing, configuring, and troubleshooting hardware, software, and networking systems. This includes providing quality technical support to internal customers through one or all available channels, meeting or exceeding their expectations at every opportunity. The Systems Engineer – Internal may design, install and maintain the company’s assets and train staff on hardware and software as needed.

Duties/Responsibilities

  • Provide remote or in person support for desktops, laptops, printers, peripherals and other computer related devices.
  • Install, configure, test, maintain, support and debug operating systems, software, and infrastructure.
  • Manage and monitor installed systems and infrastructure.
  • Repair and replace broken or otherwise damaged systems and resources.
  • Performs high-level root cause analysis for service interruption recovery and implements preventive measures.
  • Maintains and tracks asset inventory through hardware procurement and refresh; ensures systems are up to date with the latest software and operating systems, security patches and software, etc.
  • Manages lifecycle of company equipment, including laptops and desktop machines, monitors, etc.
  • Serve as the point of contact for employee software/hardware issues.
  • Administrate employee email and groups.
  • Manage, secure and maintain employee systems and internal resources including LAN, VLANs, WAN and VPNs.
  • Aid in securing physical office premises and maintain corresponding systems.
  • Ensure security, privacy and integrity of resources and data.
  • Assists with implementing and enforcing security policies and practices.
  • Requisition and setup employee systems.

Requirements

  • 5+ years of relevant experience required (Computer Science, Information Systems, System Engineering, Cyber Security).
  • Excellent customer service, communication and time management skills.
  • Team player.
  • Familiar with Windows, Mac and Linux operating systems.
  • Familiar with basic networking and security concepts (vlans, subnetting, firewalls, multi-layered security, least privilege).
  • Comfortable troubleshooting various network connectivity issues.
  • Able to investigate and repair employee hardware and software issues, in-office and remote.
  • Able to prioritize issues.
  • Familiar with Google Workspace and device management systems including Meraki, Mosyle, Prey.
  • Strong experience working with and supporting Audio-Visual hardware and software.
  • Must possess a keen attention to detail.
  • Excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.

Join Our Team

We strive for a professional yet fun and casual atmosphere. We believe a company is either moving forward or moving backward – there’s no middle ground and, of course, we aim to continually move forward. We not only desire to exceed our customers’ expectations, but we also want to consistently impress them with the level of receptiveness, care, and dedication to help them solve problems. At the end of the day, we want our customer contacts to become the heroes in their own organizations.

Inclusion and diversity are important to us. Appdetex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Interested?

Please send a resume and cover letter to hire@appdetex.com.

HIRE ME!

 

Brand Protection Analyst

Brand Protection Analyst

The Brand Protection Analyst is an important resource to our clients. Your responsibilities include understanding the unique landscape of brand challenges for each client; leveraging technology to provide an overview of the scope of issues, and through keen awareness of each client’s needs, distilling the information into targeted data and a priority of actionable objectives.

Roles and Responsibilities

  • Configure Appdetex system discovery based on client brand(s), priorities and business problems.
  • Monitor, evaluate and classify search results based on client parameters.
  • Conduct investigations (as needed).
  • Generate weekly, monthly and custom ad-hoc reports.
  • Attend and participate in client meetings.
  • Provide product feedback to improve internal and external tools.
  • Collaborate with internal and external client team members.
  • Conduct takedown and enforcement work (depends on client).

Requirements

  • Great communication skills; ability to meaningfully articulate key processes and concepts.
  • Critical thinking / problem solving skills.
  • Team player & able to work independently.
  • A self motivated driver (unafraid to roll up their sleeves and get to work).
  • Detail oriented.
  • Very comfortable leveraging different technology applications and getting up to speed quickly.

Additional Background Experience (helpful but not required)

  • 4 year degree.
  • Brand protection customer service.
  • Fluency in a foreign language.

Join Our Team

We strive for a professional yet fun and casual atmosphere. We believe a company is either moving forward or moving backward – there’s no middle ground and, of course, we aim to continually move forward. We not only desire to exceed our customers’ expectations, but we also want to consistently impress them with the level of receptiveness, care, and dedication to help them solve problems. At the end of the day, we want our customer contacts to become the heroes in their own organizations.

Inclusion and Diversity are important to us. Appdetex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Interested?

Please send a resume and cover letter to hire@appdetex.com.

HIRE ME!